FAQ

If you have a hot water system on your property, you will know that there is a wide variety of products on the market. Some of them operate on electricity while others function on solar power or gas. No matter which kind of system you purchase, it is necessary to get it serviced regularly to keep it functioning well. This information is also generally mentioned in the user manual that comes with the product.

However, most clients also want to know what the right schedule they need to maintain is. As mentioned, this information can be found in the user manual. As a general rule, these units need servicing at least once in 6 months. If you have a larger family and the usage on your property is higher, you would have to get the hot water system service every three to four months. This is the same schedule you would need to follow with a unit installed on a commercial property as well.

Regular service and maintenance of these systems help professionals identify if there is any kind of problem in the device. They can then fix it before it gets out of hand. We also recommend that you opt for preventive plumbing maintenance of all the features on your property. During these inspections, our team will also assess the condition of the hot water system. This regular inspection is an excellent way to prevent the sudden breakdown of the system as that can prove to be quite inconvenient.

It isn’t uncommon for people to reach for store-bought drain cleaners when they are faced with drain blockages. These products are very readily available. However, it is not a good idea to use them with regularity to clear blocked drains. Not only are they very toxic but corrosive as well. Most people are not aware of this aspect and use chemical drain cleaners regularly because they seem to be quite useful. While they do clear clogs from your drains, you do not have visibility of how they have damaged the pipes under the ground.

Only when the damage becomes very severe, you realise there is a problem. In this situation, the only solution becomes a replacement of that damaged or deteriorated pipe under the ground. Not only is it troublesome to tackle the job but expensive as well. The best way to avoid all of these problems is to get regular plumbing maintenance done. During the maintenance visits, professional plumbers like us will inspect every little installation, including the underground pipes using CCTV dream cameras.

If any potential blockages show up there, we will clear them using a pressure jet. This timely intervention helps to ensure that the blockages do not build up in the first place. It means you don’t have to deal with them. However, if there is already a drain blockage on your property, contact us, and we will send out our experts to your location to clear them without delay.

If you notice discoloured or brown water coming from taps and showers in your home, this is something you need to address without delay. Corrosion and rusting can occur inside the pipes, which will not be evident until the problem becomes severe. In some cases, sediment also builds up, and it results in a bigger problem. In some places, the problem is not with the pipes but the hot water system, and there could be a buildup of rust inside it.

Regardless of what the problem is, it needs to be attended to as soon as possible. You will have to call in a professional plumber to determine what is wrong and where the problem lies. When we visit your property to solve the brown or rust coloured water issue, we will check all the installations, including the hot water system. We use the latest technology and tools and our work which helps us determine where the problem lies.

If there is sedimentation inside the pipes, we can try to flush out the water or a replacement might become the other option. After conducting a thorough check of the hot water system if we find that the rust and corrosion problem is significantly worse, and the unit is old we might recommend that you replace that as well. We provide unbiased and honest advice, helping you make better decisions about the types of solutions that would work best for you.

Whenever you step-in to take a shower, you do not want to be welcomed with low water pressure or inadequate amounts of hot water or water that is not hot enough. Many people complain that the showers take a long time to heat up, so you are not alone when it comes to dealing with this plumbing problem. We have seen that this problem generally occurs because of various things.

In some cases, it may take some time for the hot water to reach the shower because the pipes leading to that area are very narrow. In certain cases, it is because there is a sedimentation build-up inside the pipe, which means that the flow of hot water is very slow. The other common reason why this could happen is that the distance of the shower is far away from the hot water unit installed on your property, so it takes time for the cold water to drain out from the shower before the hot water comes in.

These are minor problems that can be fixed very quickly. However, if there is an issue with the hot water system itself, we will conduct a detailed inspection of the device. If the unit is old, has deteriorated or there is a significant amount of rust build up in it, we might recommend that you get it replaced. It is best to get regular plumbing inspection and maintenance done to avoid these problems.

If there is water leakage in your house, it can be tough to deal with. Regardless of how big or small the leakage is, like all other plumbing issues, you must get it fixed as soon as possible. One of the main reasons why leakages become severe is because they are not noticed on time. Sometimes this occurs because many of the plumbing fixtures are behind walls and out of sight.

By the time it becomes evident that there is some water seepage on your property, the problem might have gotten out of hand. One of the best ways to ensure that you do not have to deal with this kind of thing is to get regular inspections of all the plumbing systems on your property. We provide preventive plumbing maintenance solutions, and our team conducts detailed checks to determine whether there is any problem in any of the installations.

If you have noticed a sudden leakage in your house which is getting out of control, you must contact us immediately. However, before that, you must turn off the main water valve near the metre on your property. This will stop any further flooding on your property. When our experts reach your location, they will use the latest leak detection equipment in their work. It helps them pinpoint the exact location of the leakage. They will make sure that it is fixed very efficiently so that you do not have to deal with the problem again.

When you are headed out on an extended holiday, there are many different things you need to take into account and do before leaving. You will empty all the perishables from your refrigerator and switch off all the appliances in your house. Similarly, you might be wondering whether you need to turn off the water supply to your home while you are away. The answer to that is yes.

It is the best way to make sure that you do not have to deal with any unexpected plumbing issues. Since there would be no one at home, any problems that arise in the plumbing system would go unnoticed until you come back. Instead of having to deal with a flood in your house on your return, it is far better to turn off the main water valve near the metre. It will ensure that there is no water entering your property while you are not there since no one would be using it either.

Sometimes, property owners wonder whether it is required to take this step. They feel that if there has been no problem in their plumbing system till date, they need not have to turn off the water supply before going on a holiday. However, since plumbing systems are largely hidden from sight, the problems at crop up in them are not easily visible. As mentioned earlier, you do not want to deal with any plumbing problem after you come back from your extended holiday, so it’s best to turn off the water supply to your property while you are away.

Sometimes, people get a shock when they see their water bill and wonder precisely why they have been charged excessively. High water bills can sometimes be genuine. However, if there has been no change in water usage in your home, you should not be getting a high bill. In such a situation, the best solution is to hire the services of a licensed plumber to inspect the entire property.

They would conduct a detailed inspection of every single area on your property and make sure that the plumbing system is functioning correctly. If the experts find any issues, they will inform you about it, and you can get it fixed, and that will solve the high water bill issue. However, in most cases, the solutions are straightforward. High water bills can be caused due to many leaking pipes, toilets, or dripping taps on a property. If you do not fix these problems on time, it can result in significant water wastage and increase the amount that you pay per month for your water bills too.

We are a company that provides high-quality, preventive plumbing maintenance solutions to our clients. Our team of experts will visit your property and determine whether there are any vulnerabilities in the system. If there are any problems like deterioration in the pipeline etc. they will provide the correct solution. These steps go a long way in reducing the amount you spend on your water bills.

If you feel that you are losing some hot water every time you have a shower and someone in your house uses a tap at the same time, you should call in a licensed plumber for an inspection. These kinds of issues are quite common on properties where the pipelines leading to various areas from the hot water system are not of the right diameter. Only a skilled plumbing professional would be able to assess the system and determine where the problem lies.

At times, your hot water system might be the culprit. If there is sedimentation in the storage tank, very little hot water trickles out of the tank into the pipes, which means that every person using it gets less water. Sometimes the size of the system that you have installed is incorrect, and it cannot meet the needs of your family. Since there are so many different issues that can cause this problem, you need to assess the entire plumbing system thoroughly before concluding what has gone wrong.

Our team of experts has the capacity and advanced leak detection tools they use in their work. They will check every aspect of the system to determine what is going wrong. Like most other systems on your property, the plumbing systems also require regular maintenance. During these visits, the plumber might be able to detect that these problems exist and can provide fixes before things get out of hand.

When you are hiring a plumber for any job on your residential or commercial property, you want to be sure that they will provide high-quality services. While this is something you do not wish to compromise on, you also want a professional that would be able to offer affordable solutions. When you start to look online to determine how much a plumber costs, you will see a wide variation in the pricing between different operators.

This is because many variables come into the picture. The location of the plumber, their experience, and reputation in the market will have a role to play. Sometimes lesser-known operators may quote low estimates, and you might be tempted to hire them. However, this might not always be the right choice. It is necessary to look for a company that provides the right balance of affordability and high value for money as well as excellent quality services.

The best way to determine which company would be able to provide you with all of these things is to shop around a little bit before making your final decision. When you are comparing plumbing costs, you should always look at the experience of the plumber, their reliability, and whether they cover their work with guarantees. Credible and well-established companies will always try to provide their customers with the perfect balance of quality and affordability.